Credit: Plural

We work with Homeowners.


We provide homeowners with services that meet their needs at the project stage. In the beginning, we ensure things go well with Building Performance Design. In the middle, when things are not correct, we provide Building Performance Forensics. Or, in the end, when things have gone wrong, we provide Building Performance Experts.
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Home Performance Design

TONER Home Performance starts by designing the home to perform and meet the three “C’s,” Climate, Construction, and Client. We are the experts in the project’s catalog of subjects and topics.

We then consolidate the design in concise Building Performance Specification Books for use by all team members.

We finish by supporting the project with meetings, site verifications, and final testing.

Home Performance Forensics

TONER Home Performance provides Home Performance Forensics for homes that are “Misbehaving.” Our expertise is comprehensive, covering moisture issues to mysteries.

The goal is to evaluate a home as a system and provide a clean, clear third-party opinion as to the cause of the issue and how to resolve it in construction detail.

It is essential to understand that THP does not provide the resolution services. This way, the evaluation and opinion are trustworthy third-party, not an attempt to “sell” something.
Home Performance Experts
TONER works with Homeowners to resolve performance issues that have gotten more serious and may have legal ramifications. We provide all the expertise needed to evaluate the situation and provide understanding and documentation to support the case.

Expert support can be provided pre-ligation with the shared coordination of a third-party resolutions service. Or, THP will be a vital partner in defending the client’s case during litigation.

Part of our design process either fully or partially complies with the state energy code requirements, albeit in the correct version. 

The process does increase build costs, not because they are extra but because the project is not fully designed and specified without this process. There will be specifications that are beyond code and carry electricity costs. We pride ourselves on being creative designers and finding solutions for all price ranges. The best part is that even if you only apply some of the design, you are better than using no performance criteria.

You can set up a direct call with Toner or a team member by completing the schedule consultation form. We typically have those calls within 24 hours. There is no fee for the call. Based on your situation, we may request some documents related to your case for review and a second call. We do this if we can help move you forward with more reflection. There is also no fee for this effort.

THP provides energy certification as part of the Building Performance Design Process. It is not a priority but a byproduct of good, resilient design.

Some projects will use an “Energy Rater.” This person will utilize free online software to complete a ResCheck. Then, they will wait until the end of the project to do some testing and put a sticker inside the electrical panel. This is not the energy code certification process.

THP will produce a professional energy model meeting the full performance specifications, modify them as the project develops, and perform verification of the application of that specification during the construction phase (3-5 physical trips on average). Then, we will perform envelope and duct pressure testing at the completion. Last, we register the project on the national registry in our name.
As early as possible. We are a design stage consideration. We work with clients who don’t even own dirt but are assembling the concept and team. We work with many great architects and designers in the initial design phase or after plans are drawn. We work with builders committed to this process and with trades and manufacturers who require our presence on a project. If the project is too far along, we always try to help the situation, but many times, at that point, we are either performing forensics or Expert litigation support.
We primarily use flat rate pricing, which is unusual considering most folks who perform similar services are hourly. We like our clients to know precisely what they are paying and the deliverable. This also lets us control our average pricing. We are 30-50% less expensive than our competition, and our delivery is typically 30-50% faster.
We have a lot of experience, and with experience comes efficiency. We commonly go behind another trade that has spent many hours on site and find the solution in a fraction of the time. This efficiency translates to clarity and control for our clients.

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